The pizza brand announces the addition of PayPal to its growing list
of digital payment options and the release of Papa Track
LOUISVILLE, Ky.--(BUSINESS WIRE)--
Papa John's International (NASDAQ: PZZA) has reinforced its commitment
to providing a better customer experience with enhancements to
its digital ordering process. Today, the brand announced the addition of
PayPal as a digital payment option, and the introduction
of Papa Track - a digital pizza tracker that allows customers to
follow the pizza process from the oven to delivery.
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Papa Track allows customers to see the pizza process through each step: making, baking, boxing, on its way, and delivered. (Photo: Business Wire)
Papa John's has made significant investments in digital innovation,
customer experience and staffing. Over the past year, Papa John's has
increased and enhanced its tech staff, including the appointment of its
first Chief Information and Digital Officer (CIDO), Mike Nettles.
"When it comes to technology and innovation, we are committed to
improvements that positively affect the customer experience," said
Nettles. "We prioritized and invested in additional digital payment
options and the development of Papa Track to provide consumers with a
seamless experience, from ordering and paying for their pizza to
tracking that order to delivery."
Most Alternative Payment Options
The addition of PayPal further cements Papa John's leadership position
as the national pizza brand with the most payment choices. Why
does "most" matter? The suite of payment options proves Papa John's
commitment to creating a "better" experience for its customers—whether
that's with high-quality ingredient innovations or an easier, faster
checkout. Pizza lovers can customize
their purchase experience from pizza to payment as easily as they
can tap their fingers, choosing between options and platforms such as
PayPal, Visa Checkout and PayShare powered by Venmo.
New Papa Track Technology
Pizza your way, payment your way, and now customers can track their
order all the way to delivery with Papa Track. Papa Track allows
customers to see the pizza process through each step: making, baking,
boxing, on its way, and delivered. Developed with
customers in mind, Papa Track displays the estimated delivery time, is
simple to use and available directly at www.papajohns.com.
For customers looking to proclaim their love for Papa John's pizza while
they wait, Papa Track includes an option to share customized Papa John's
memes and gifs on their own social channels or with family or friends to
receive a code for 25 percent off their next online order.
Continued Improvement of Customer Experience
Papa John's is focused on developing a seamless digital experience
through its ongoing investments in technology and innovation, and
customers are taking notice. Papa John's was recently named a 2017
Chain Restaurant Consumers' Choice Award Winner in the
QSR category for "Use of Technology Improves the Experience."
Papa John's is proud of this accomplishment, but is no stranger to
industry firsts; the brand was the first national pizza chain to:
-
offer digital ordering at all U.S. delivery restaurants (2001)
-
deploy system wide mobile ordering with SMS text (2007)
-
launch a nationwide digital rewards program, Papa Rewards (2010)
-
offer gift cards that can be used on mobile devices.
And, at the end of 2016, more than 55 percent of the brand's domestic
pizza sales came from online orders.
Let Papa John's make it easier to order pizza for any celebration, and
choose the payment option that works best for you. Order online at www.papajohns.com,
through Papa John's mobile ordering app for iPhone and Android devices,
or through the new Apple TV app.
About Papa John's
Headquartered in Louisville, Kentucky, Papa John's International,
Inc. (NASDAQ: PZZA) is the world's third-largest pizza delivery company.
For 15 of the past 17 years, consumers have rated Papa John's No. 1 in
customer satisfaction among all national pizza chains in the American
Customer Satisfaction Index (ACSI). Papa John's is the Official Pizza
Sponsor of the National Football League, the Official Pizza of Major
League Baseball and the Official Pizza Partner of the National Hot Rod
Association (NHRA). For more information about the company or to order
pizza online, visit Papa John's at www.papajohns.com.
Also visit us on Facebook at www.facebook.com/PapaJohns,
Twitter at http://twitter.com/PapaJohns,
YouTube at www.youtube.com/user/papajohns,
Instagram at instagram.com/papajohns,
and Pinterest at www.pinterest.com/papajohnspizza.
Looking to be a part of something Better? Join the Papa John's Pizza
Family at www.papajohns.com/careers/
and www.papajohns.com/franchise
View source version on businesswire.com: http://www.businesswire.com/news/home/20170309005844/en/
Papa John's International
Peter Collins, 502-261-4233
Senior
Director, Public Relations
peter_collins@papajohns.com
Source: Papa John's International
News Provided by Acquire Media
